1. Order Processing
All orders are processed within 1-2 business days.
Orders placed on weekends or holidays will be processed on the next business day.
You will receive an email confirmation once your order is placed and another once it is shipped.
2. Shipping & Delivery
We offer standard and express shipping options.
Delivery times vary based on your location, typically:
10 - 15 business days
Free shipping may be available on orders above a certain amount (check homepage banners or promos).
3. Tracking Your Order
Once your order is shipped, we will send you a tracking number via email.
You can track your order directly through the courier’s website.
4. Returns & Exchanges
You may return items within 7 days of delivery for a full refund or exchange.
Products must be unused, in original packaging, and in sellable condition.
Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.
To initiate a return, please contact our support team at: cookerchopper@gmail.com
5. Damaged or Defective Items
If you receive a damaged or defective product, contact us within 48 hours of receiving your order.
We will provide a replacement or refund depending on the case.
6. Payment Methods
We accept Visa, MasterCard, Apple Pay, Google Pay, and Cash on Delivery (for selected areas).
All transactions are secured and encrypted.
7. Customer Support
For any inquiries, email us at cookerchopper@gmail.com or message us on our website
